A mum has been left almost £1,000 poorer after she claimed easyJet said her flight was cancelled - only for it to take off hours later.
Natasha Williams claimed she had to pay for alternative flights and accommodation for her family out of her own pocket following a trip to Berlin, after being told there would be no flight back to Bristol.
But the airlinerefused to reimburse her after saying there is "no record" of such a notice being issued, Natasha said.
