A mum was left "hysterical" after her three-year-old daughter was allegedly not helped by her swimming teachers after she slipped under the water. The parent says she was forced to jump in herself fully clothed to help her child as the two instructors were not keeping an eye on her at the time.
The mum, who did not want to be named, said she had been left "traumatised" by the incident which occurred on April 19. At the time, the tutors were helping other children jump into the water.
She has lodged a complaint with Enderby Leisure & Golf Centre over the April 9 incident. Luke Parratt, general manager of Sports and Leisure Management Ltd, known as Everyone Active, which runs the centre, confirmed "an incident" had taken place at the pool, has apologised and said an internal investigation is under way, Leicestershire Live reports.
