A woman was left in stitches when she noticed a mistake on her loyalty card after the member of staff misheard her name. Kate Hall had been shopping at Lakeland in Llanelli, Wales, after taking her daughter Poppy for an eye appointment nearby.
When Kate got to the till, the assistant asked her if she wanted to join the loyalty scheme and would give her name for the loyalty card which she accepted.
So Kate said her name and left the store with her three kids, and thought nothing of it, only to find the glaring mistake when the card arrived in the post two weeks later.
