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Daily Record
Daily Record
World
Daniel Hall & Matthew Fulton

Mum fumes after TUI 'refuse refund on diverted flight' that delayed holiday by 16 hours

An angry mother has vowed she will never holiday with one airline again after what she described as a "catalogue of errors" hampered her holiday. Stacey Young, 37, had splashed out on a £2,000 all-inclusive holiday to Gran Canaria with her family.

Travelling from Newcastle with her partner Steven and two young children, the irked group didn't reach their destination for 16 hours after they were supposed to arrive. Their TUI flight was diverted back home after two hours in the air due to the pilot falling ill, reports ChronicleLive.

Stacey and her family eventually arrived on their holiday but were subject to a severe delay on May 4 after what she describes as a "catalogue of errors" at the hands of the travel agent.

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