A mum claims she was forced to sleep on a "piece of wood" in a "disgusting room" on a £4,000 family holiday from hell. Sarah Kershaw had booked the all-inclusive resort in Icmeler, Turkey, for her husband Stephen and children Paige, 16, Patrick, 13, and Stephanie, 12, in July.
The family had been "so excited" for their first trip abroad together, despite having to reschedule the trip multiple times. Initially booked for October 2020, the dream vacation had to be moved to July 2021 due to the Covid-19 pandemic - with the family charged an additional booking fee.
However, with restrictions still in place in July 2021, Sarah had no choice but to move the holiday again. Speaking to Manchester Evening News, the 42-year-old said: “I was getting stressed out. The more times I changed it, the more money the company wanted."
