A woman was left "completely broken" when an animal hospital mistakenly lost her pet dog's dead body and wrongfully scattered her ashes. Catherine Mitchell, 31, who lives in Walton, was devastated when her Yorkshire terrier Poppy died after spending 15 years by her side.
Catherine made arrangements with PDSA Huyton, an animal end-of-life charity, to have her individually cremated so she could keep the ashes of her "best friend". But a member of staff mislabelled her dog's body and later called Catherine to tell her Poppy had been "lost". The mum-of-two said her broken heart was "shattered" receiving the news.
