A mum wants her daughter's £450 bus puss refunded because the pupil's bus is full almost every day, making her late for school.
Lara Hall, 13, has only been able to catch her Stagecoach 7.45am service to Canterbury Academy six times since the beginning of September.
The next bus isn't for another half an hour, meaning she consistently misses morning "mentoring" sessions, where pupils have the chance to catch-up with their tutor.