A mum says she has lost £2,000 following a passport mix-up which saw her escorted out of an airport departure lounge "like a criminal".
Meg Gordon, her husband Andy and their 16-year-old twins Jasmine and Dylan arrived at Cornwall Airport Newquay airport on Saturday night to catch a Ryanair flight to Portugal, where they were going to stay with Meg's brother.
The family said they spent £2,000 in flights, car hire and other holiday plans, given this was their first trip abroad since the pandemic. However, as Meg went to board the plane, she was told that due to an EU ruling her passport was invalid - despite it still being in date.
