An MSP pleaded with Falkirk Council on behalf of a landscaping business who were in a "distressing situation" waiting for a decision from the council's planning committee.
Central Scotland MSP Richard Leonard wrote to the council on behalf of his constituents, owners of Cartmore Building Supplies, who waited months to find out if they could make improvements to their business beside Klondyke garden centre, Polmont, Falkirk.
Their application was for the formation of landscape display area, erection of office building and storage building, car parking and associated infrastructure.
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Members of the committee had delayed making a decision on the proposals at their meeting in June amid concerns over severe flooding that had happened previously in the surrounding area.
They agreed to wait for a consultation response from SEPA and visit the site to see the situation for themselves.
However, the officers' report contained flood risk assessment and a hydraulic modelling report that showed the proposed development "would not have an unacceptable impact on flood risk either within or outwith the application site".
Mr Leonard's letter on behalf of his constituents, who are tenants of Klondyke, was reported to councillors when the committee met on Wednesday to make its final decision.
The MSP had written to say that "their inability to complete improvements due to a lack of planning permission is impacting negatively on their ability to continue to trade".
"They are concerned about the working conditions that their staff and customers are having to endure and have difficulty in retaining and recruiting staff due to working conditions. They are also concerned about the negative impact the site appearance is having on their image."
SNP Councillor Gary Bouse said he agreed with Richard Leonard and was happy to propose the application be granted, which was supported by all members.
The committee also approved an application from Klondyke for the construction of warehouse and formation of canopy, which had also been delayed for a site visit.
Councillor Laura Murtagh said she felt that the committee would need to think more carefully about whether site visits are needed.
She said: "The concerns at the time were to do with flooding and the point was made that the application would have no effect at all on what was currently allowed to happen.
"We have to think about whether site visits really are necessary given the time and resources that it takes up."
