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Evening Standard

Vicky Shaw

Motor finance customers do not need to pay to claim compensation – regulator

The Financial Conduct Authority’s campaign is running across TV, radio, print, billboards and social media (Dominic Lipinski/PA) - (PA Archive)

Motor finance customers who may be owed compensation are being reminded by the City regulator that they do not need to use a claims management firm to make a complaint.

The Financial Conduct Authority (FCA) has launched a £2 million advertising campaign to help people concerned about their car finance feel confident about formally complaining.

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