A mother insists that nothing has changed for disabled air passengers in the last 20 years after her son’s postural support chair was not loaded onto a Ryanair flight to Poland – then delivered broken three days later.
Kirsty Diaso flew solo from Dublin Airport to Warsaw with her three-and-a-half-year-old Andre, who has cerebral palsy and is quadriplegic and visually impaired, on Saturday, 28 June.