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Daily Mirror
Daily Mirror
Business
Chiara Fiorillo

Most and least reliable cars revealed - did your vehicle make the list?

Britain's most and least reliable cars have been revealed in a new survey, with Lexus being named the most dependable.

The 2022 What Car? Reliability Survey, held in association with MotorEasy, asked car owners for feedback on 248 different models and 32 brands.

Four models - the current versions of the Hyundai Tucson and Mini Convertible, the used-only Kia Soul (2014-2019) and Mitsubishi Eclipse Cross (2017-2021) - achieved a perfect 100% score.

At brand level, Lexus was named as the most dependable with an overall score of 98.4%, followed by Toyota on 97.2%.

Out of the 10 highest scoring models, five belong to those two brands.

The survey asked 24,927 car owners for feedback on their vehicles (motoreasy)

On the other hand, Jeep has the least reliable cars according to owners, with a rating of only 77.0%.

Land Rover and Fiat were second and third worst for reliability, although Land Rover's sister brand Jaguar fared a little better.

The survey asked owners of cars aged up to five years old whether their car had gone wrong in the past two years, how long repairs took and how much they cost, with these factors determining the score.

Of the 24,927 drivers surveyed, 21% had experienced a fault with their car and, although 83% of faults were repaired free of charge, 9% cost between £101 and £500, and an unlucky 2% paid more than £1,500.

Although 37% of cars could still be driven and were fixed within a day, 26% took more than a week to repair.

What Car? editor Steve Huntingford said: "Everyone is feeling the pinch right now, so unexpected car repair bills are the last thing any of us need.

"The secret to keeping motoring costs down is to select the make and model of your new or used car carefully. Pick a dependable one and you should have no nasty surprises.

"And you don’t have to break the bank to buy a reliable car, because some of the highest scoring brands sell some of the most affordable models."

Rawdon Glover, Managing Director, Jaguar Land Rover UK, said: "Firstly, we apologise to any customer who has experienced issues with their Jaguar or Land Rover.

"We are continuously working to improve quality and customer satisfaction, this is at the heart of our business transformation.

"We are making good progress - our data shows us this, but there is still work to do and it will take some time for results to mature and be reflected in consumer surveys, particularly in the case of vehicles in the 3-5year bracket."

Top 10 most reliable brands (cars up to five years old)

Brand - Reliability Rating

Lexus - 98.4%

Toyota - 97.2%

Mini - 97.0%

Mitsubishi - 97.0%

Hyundai - 95.8%

Suzuki - 95.8%

Kia - 95.5%

Mazda - 95.2%

MG - 95.0%

Dacia - 94.4%

Bottom 10 most reliable brands (cars up to five years old)

Brand - Reliability Rating

Jeep - 77.0%

Land Rover - 81.4%

Fiat - 86.4%

Alfa Romeo - 87.3%

Peugeot - 87.4%

Ford - 87.8%

Jaguar - 88.7%

Nissan - 89.3%

Vauxhall - 89.5%

Mercedes - 89.5%

The 10 most reliable models

Make and model - Reliability rating

Hyundai Tucson (2021-present) - 100%

Kia Soul (2014-2019) - 100%

Mini Convertible (2016 - present) - 100%

Mitsubishi Eclipse Cross (2017-2021) - 100%

Toyota RAV4 (2019-present) - 99.5%

Lexus CT200h (2011-2021) - 99.3%

Toyota Auris (2013-2019) - 99.3%

Toyota Aygo (2014-2022)- 99.1%

Mazda CX-3 (2016-present) - 99.1%

Lexus UX hybrid (2019-present) - 99.0%

Bottom 10 least reliable models

Make and model - Reliability rating

Land Rover Discovery (2017-present) - 70.7%

Audi Q5 (2008 - 2017) - 73.4%

Audi A3 (2020-present) - 74.2%

Peugeot 3008 diesel (2017-present) - 74.4%

Volkswagen Touran (2015 - present) - 75.2%

Volkswagen Golf SV (2014 - present) - 75.8%

Nissan X-Trail (2014-present) - 75.8%

Porsche 718 Cayman (2016 - on) - 77.9%

Mercedes A-Class hybrid (2018-present) - 78.4%

Skoda Octavia (2020-present) - 78.7%

Range Rover Evoque (2011-2019) - 78.8%

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