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The Guardian - AU
The Guardian - AU
National
Elias Visontay Transport and urban affairs reporter

More than 520 NSW taxi drivers disciplined in six months for overcharging or refusing to use their meter

New South Wales Guardian Australia Legion
Taxi with light on at night
Taxi companies have acknowledged the scale of misconduct in the industry after a watchdog hotline was flooded with hundreds of complaints in its first six months of operation. Photograph: Craig P Jewell/Getty Images

More than 520 taxi drivers in New South Wales have been disciplined for refusing to use their meters or overcharging, with authorities progressing more than 300 cases against just one operator in six months.

As the NSW taxi watchdog warns of an expected uptick in rogue behaviour from new taxi drivers entering the workforce, Guardian Australia can reveal the new taxi fare hotline has been flooded with thousands of complaints in its first six months.

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