Further investigations are set to be carried out in an area of Nottingham where a man says trams going past his house are making it rumble and shake. A complaint had been received by the NET tram service about trams going quickly past a man's house near the Bulwell tram stop.
The complainant, who has not been named, wrote in their letter: "I write to you with such exhaustion, stress and worrying about my home which is leading to my health declining and my mental health too. I have lived at my address for ten years and in that time I've never experienced any issues regarding NET trams.
"My problem is when the trams leave Bulwell tram stop towards Highbury Vale there is a set of points the tram goes through. When the trams go through these points it makes my house rumble and shake, this has led to cracks in my bedroom walls."
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NET Tram says it has carried out a "thorough investigation" since the complaint was raised. Officials say it is highly unlikely that vibrations caused by the tram could result in damage to the property, and they are not aware of any other complaints from neighbouring property owners, or from other members of the public, with regard to noise and vibration at this location.
The matter was discussed at a meeting of the Greater Nottingham Light Rapid Transit Committee (GNLRT), which advises the city council on the operation of the tram system, on Tuesday (December 13). Some members of the committee asked whether NET had been to the man's house specifically to assess the cracks in the walls mentioned in his letter.
But Trevor Stocker, the Head of Operations of NET, said: "We're not qualified to go to somebody's house and say there's a crack there on your eastern face, this is what we think caused it." Councillor John Ogle was criticised at one stage of the meeting for comments made and suggesting that the cracks could be their "imagination".
Councillor Adele Williams said such a conversation was straying into "inappropriate territory." However, it was agreed that further investigations were needed. Councillor Sam Gardiner said: "I don't feel sufficient investigations have been carried out. I think if we take the points away and come back with an update at the next meeting that would be helpful." The next meeting of the committee is due on March 14.
The man's letter added: "Every six minutes the trams pass my home. I've tried to contact NET to be told there is nothing they can do and there is nothing wrong with the track or the points. I accepted this and got on with things, but the rumbles got worse and I'm being woken up at night until 1am in the morning and then at 6am when they start running again.
"I don't get any peace at all causing me to suffer at my job when losing sleep. This stressful situation is making me not want to come home and making me want to move.
"I can put up with some noise but not the bangs and rumblings making my house shake. It is a serious problem which will devalue my house. No one will want to buy it with my home shaking the way it is."
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