Fair to say Dough, the monitor start-up formerly known as Eve, has had a bumpy start to its existence. Now the company wants to get on top of its problems once and for all with a new promise to process all remaining refunds and address other customer concerns rapidly.
The Verge reports that Dough has a new online customer resolution form for expediting refunds and other claims. Dough told the Verge that it has already processed a fairly staggering 25,000 refunds, with two percent of claims remaining outstanding. It's unclear exactly how rapidly claimants can expect a response when submitting the form.
