Video footage has appeared online of disgruntled travellers at an airport climbing through a baggage carousel curtain in a bid to retrieve luggage.
One holidaymaker, who flew back from Porto on Monday, revealed she had to wait for three and a half hours to reclaim her suitcases and bags. The footage shows armed police being called to the baggage area amid angry scenes.
The passenger, a 36-year-old woman, claimed people were offering to load luggage onto the carousel belts themselves before police officers attended.