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Chicago Sun-Times

National

David Struett

Mom tracks lost bag to O’Hare with an AirTag. United couldn’t help, so she flew to collect it

OHare Apple United Airlines

Sandra Shuster and her daughter, Ruby. Sandra tracked her daughter’s luggage to O’Hare Airport using an AirTag. United Airlines couldn’t help, so she flew there herself. (Provided)

When United Airlines lost her daughter’s check-in luggage on a layover at O’Hare Airport, Sandra Shuster struggled for nearly two weeks to recover the bag she knew was still at the airport.

The Apple AirTag tracker in the bag told her it was at O’Hare — but the airline was no help.

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