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Fortune
Fortune
Sheryl Estrada

MIT researcher gives advice on how to tame, harness AI 'workslop'

Business person uses computer for artificial Intelligence. (Credit: Getty Image)

Good morning. If you’ve ever spent an afternoon untangling an AI-generated report that looked convincing but made no sense, you’ve encountered “workslop.”

“Workslop” is AI-generated content that masquerades as good work but lacks the substance to meaningfully advance a given task. According to a recent study by researchers at BetterUp Labs and the Stanford Social Media Lab, about 40% of U.S. desk workers encounter workslop in a given month. Each incident takes an average of two hours to resolve, resulting in an estimated monthly cost of $186 per employee and $9 million in annual costs for a company with 10,000 employees.

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