The Public Health Ministry has reviewed 30% of 16,350 complaints over incorrect Mor Prom health records, with most cases linked to data entry errors.
Public Health Ministry permanent secretary Dr Somrerk Jungsaman said on Wednesday that provincial public health offices nationwide have been instructed to immediately verify all reports of incorrect health service records on the Mor Prom application and submit weekly progress updates.
As of Tuesday, authorities had received 16,350 complaints about inaccurate records from 12 health regional offices, submitted by around 7,000 individuals. Of the total, 16,346 complaints were filed through the Mor Prom app and four directly through public health offices. Authorities have completed investigations into 4,890 complaints, representing 29.9% of all complaints.
