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The Guardian - UK
The Guardian - UK
National
Robert Booth

Ministers tell police to respond to fewer mental health-related 999 calls

999 call handlers will be given new guidelines to divert more calls to health service.
999 call handlers will be given new guidelines to divert more calls to health service. Photograph: Jeffrey Blackler/Alamy

Ministers have told police forces to rapidly cut the number of mental health-related 999 calls they respond to in order to free up an estimated million hours a year of police time, in a move that mental health experts fear could be dangerous.

Announcing a new national strategy for the police’s role in mental health emergencies, Chris Philp, the policing minister, said forces should still attend calls involving mental health issues whenever there is a risk to public safety and if there is a crime.

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