Care homes were seen as private organisations which should look after themselves early on in the pandemic by a Government reluctant to intervene, the boss of a major older people’s charity has told the UK Covid-19 Inquiry.
Age UK charity director Caroline Abrahams also told how helpline staff have had to be trained in dealing with callers in “great distress” during and post-pandemic, adding that it had “undoubtedly exacted a toll on many older people”.
