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The Guardian - UK
The Guardian - UK
Politics
Diane Taylor

Minister apologises for letters wrongly saying benefits being axed

Department for Work and Pensions sign
The latest problem to hit the eVisa rollout is a lack of communication between the Home Office and Department for Work and Pensions technology. Photograph: Alex Segre/Alamy

A minister has apologised after people entitled to benefits wrongly received letters informing them their financial support was being axed, the Guardian has learned.

The error was due to flaws in the system of eVisas. Concerns have previously been raised over whether these will work when people travel overseas and then try to return to the UK. The new visas come into force at the end of this month, although the government has extended the grace period for those using the eVisas to return to the UK when they go abroad until next March.

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