Millions of Virgin Media users are due for a free upgrade this week but they won’t receive the major speed boost unless they give their routers reboot. Virgin announced last week that it was releasing an upgrade that will bring much faster upload speeds to its users.
That change is being rolled out now but the boost won’t be applied until a full system reset has been performed.
Once the Virgin router is switched off and on again, those with M500 or Gig1 plans will then see their speeds increase without paying anything extra for the privilege.