The parents of a newborn baby in Midlothian say they have been forced to drive to their local GP practice as they can't get an appointment over the phone.
Eddie and Roxana, from the Bilson area, claim they once phoned Loanhead Medical Practice over 100 times at 8.30am in an attempt to speak with the receptionist and book an appointment for their two-month old baby boy.
As well as struggling to get through to the practice, dad Eddie, 33, says they were given a week and a half's supply of special baby formula, as their son is allergic to cow milk, instead of a full month's supply.
