A stark internal contradiction is taking shape inside Microsoft. The software giant's own employee surveys, obtained by Business Insider, show a workforce that feels increasingly energised about its work—yet increasingly let down by the people managing it.
Microsoft's twice-yearly Employee Signals survey drew responses from 71% of staff and captured nearly 265,000 comments. The headline number was encouraging: the company's 'Thriving' score, measuring how energised and empowered employees feel doing meaningful work, rose 3 points to 79. On security awareness, team inclusion, and cultural alignment, scores were among the strongest on record.
