Microsoft says OpenAI's ChatGPT isn't "better" than Copilot; you just aren't using it right, but Copilot Academy is here to help

The Microsoft Copilot app is being displayed on a smartphone, with the Microsoft logo visible in the background, in this photo illustration taken in Brussels, Belgium, on December 30, 2023.

What you need to know

• Microsoft expands Copilot Academy beyond companies with a paid Viva Learning or Viva Suite license and will now be included in the Microsoft 365 Copilot license.
• A separate report indicated that the top complaint at Microsoft about Copilot AI was that "it doesn't seem to work as well as ChatGPT."
• Microsoft narrowed down the disparity to a lack of proper prompt engineering practices.