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TechRadar
TechRadar
Craig Hale

Microsoft says AI saved it $500 million - despite it also confirming massive job cuts

Microsoft.
  • AI is enhancing productivity at Microsoft - and could be threatening jobs after all
  • The company says it saved $500 million by using AI in call centers
  • Microsoft has laid off thousands of workers in 2025 alone

Microsoft has declared that artificial intelligence is now saving the company money across sales, customer services and software engineering.

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