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Windows Central

Technology

Sean Endicott

Microsoft's solution to the HP Smart app forcing its way onto PCs is to make you install a tool and use Command Prompt

HP Microsoft Windows

Windows fix for HP Smart app bug.

What you need to know

A Windows bug installed the HP Smart app onto some PCs without permission.
The issue also renamed printers to be listed as HP devices, even if they were made by a different brand.
Microsoft released the Printer Metadata Troubleshooter Tool to fix the issue on affected PCs, though it requires you to use Command Prompt.

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