
Microsoft revealed in a YouTube video Wednesday that it vastly underestimated how many players would jump into Microsoft Flight Simulator 2024 at launch. Despite Microsoft load testing the game's servers with 200,000 simulated users, the game suffered — and is still suffering — from overwhelmed backend services, which have been the main cause for game loading issues and crashes.
According to Microsoft engineers, the game's infrastructure was stress-tested with 200,000 simulated users to ensure the game would run smoothly at launch. However, despite this preparation, the mission service database cache became (and remains) saturated, causing problems for users who are trying to do missions in the game.
To combat this issue, Microsoft has implemented a throttling mechanism to limit the number of players entering the game at once. But even with throttling, the service has already crashed at least once, and restarting the service apparently takes a long time — causing even longer delays.