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Windows Central
Windows Central
Technology
Kevin Okemwa

Microsoft might be bringing a Copilot-like virtual agent to Xbox, designed to provide online support and facilitate game refunds

Xbox Microsoft
Xbox Series X.

What you need to know

  • Microsoft is reportedly testing an AI chatbot for Xbox internally, designed to facilitate game refunds and provide online support for gamers. 
  • The chatbot dubbed Xbox Support Virtual Agent is being tested internally on Minecraft Realms server hosting help queries.
  • This tool is part of Microsoft's broader plans to integrate AI into gaming, Xbox, content creation, game operations, and more.
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