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Daily Record
Daily Record
Science
David Snelling & Ketsuda Phoutinane

Microsoft issues Windows alert over bug affecting all users deleting files

Windows Microsoft users have been warned of a bug that holds onto files on 'wiped' devices.

Wiping is when someone deletes all their files, for example, when reselling or returning a computer.

In an alarming discovery, people using Windows might be mistaken into believing that their data is fully erased.

The tech giant alerted users that files can still remain on devices even after resetting and using the "Remove everything" option, The Express reported.

Microsoft says that an upcoming release will mend the bug and the firm will provide more information when it is available.

Speaking about the issue, Microsoft said: "When attempting to reset a Windows device with apps which have folders with reparse data, such as OneDrive or OneDrive for Business, files which have been downloaded or synced locally from OneDrive might not be deleted when selecting the "Remove everything" option."

How to deal with the Microsoft deleting and resetting glitch

The firm is now working on a fix but if you are trying to reset your PC and remove all of its data then there are some things you can try to make sure you are not affected by this issue.

In a post on its website, Microsoft has offered a workaround - and here are the simple tips to follow.

  • This issue can be prevented by signing out or unlinking OneDrive before resetting your Windows device. For instructions, see the "Unlink OneDrive" section in, Turn off, disable, or uninstall OneDrive.
  • This issue can be mitigated on devices that have already been reset by following the steps in KB5012334—Delete the Windows.old folder using Storage sense in the Settings app.

Along with this Windows reset bug, security experts are warning that they've discovered a number of dangerous applications, which were all available via the Official Microsoft Store.

It seems that cyber thieves have turned to this trusted marketplace as users are far less likely to be suspicious of applications that are available to download from the popular platform.

Once installed, these malicious apps are able to unleash the Electron Bot malware onto PCs, which is capable of controlling social media accounts and setting up ad clickers without the owner knowing anything is wrong.

Games designed to bundle the Electron Bot bug include unofficial versions of popular titles, such as Temple Run and Subway Surfer.

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