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Los Angeles Times
Los Angeles Times
Business
Michael Hiltzik

Michael Hiltzik: Artificial intelligence chatbots are spreading fast, but hype about them is spreading faster

Those of us who have spent the last few decades reporting on technology have seen fads and fashions rise and fall on investment bubbles.

In the late 1990s it was dot-com companies, more recently crypto, blockchain, NFTs, driverless cars, the "metaverse." All have had their day in the sun amid promises they would change the world, or at least banking and finance, the arts, transportation, society at large. To date, those promises are spectacularly unfulfilled.

That brings us to artificial intelligence chatbots.

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