Michael Gove has told Britain’s second biggest social housing landlord: “You have failed your residents.”
The secretary of state for levelling up, housing and communities has called the chief executive of L&Q to a meeting after the housing ombudsman ordered the landlord to pay tenants more than £140,000 in compensation after a special investigation revealed it was “dismissive” of tenants and found “severe maladministration”, including in tackling disrepair and antisocial behaviour.
