MEXICO CITY — A current and former employee at a luxury hotel in Mexico where two Americans were found dead this week said managers of the resort ignored repeated signs of a possible gas leak and disabled carbon monoxide detectors to stop their alarms from disturbing guests.
Ricardo Carbajal, a former night manager at Rancho Pescadero, a $600-a-night beachfront boutique hotel owned by Hyatt, said carbon monoxide detectors sounded frequently over a period of about three months late last year, likely because of leaks in a system that delivers gas to fire pits on the outdoor patios of each room.
In January, Carbajal said, after repeated complaints from guests about the loud alarms, hotel managers disabled the detectors.