Get all your news in one place.
100’s of premium titles.
One app.
Start reading
Daily Record
Daily Record
National
Norman Silvester & Steven Rae

Meter row Scots gran wins cash fight as forced-entry energy firm pays up

A granny has been handed compensation by an energy giant who broke into her home in a row over an unpaid fuel bill.

Tracey Miller returned to her East Lothian home to find they had forced entry and installed a new meter. Tracey, 48, owed SSE £690 and claimed she’d reached an agreement to pay the sum in weekly amounts.

But their representatives entered her house while she was out and, armed with a court warrant, replaced her meter with a more expensive prepayment one.

Now SSE has paid Tracey £262 compensation, which includes cash to replace refrigerated food ruined due to the meter switch.

They have also agreed to waive the £70 charge for the costs of the court action and accept weekly repayments of £4.40 towards the £690 bill.

Tracey, who has emphysema, said: “I am very grateful to the Sunday Mail. Without your intervention, I don’t know where I would be. It was a shock to come home and realise that someone had been in your home.

“I’ve now received a cheque from SSE, which is more than the £20 they originally offered me.”

Power firms can get a warrant to enter a home and install a prepayment meter if they are owed money.

Tracey’s story raises concerns thousands could suffer the same fate as living costs soar.

Don't miss the latest news from around Scotland and beyond - Sign up to our daily newsletter here .

READ NEXT:

Sign up to read this article
Read news from 100’s of titles, curated specifically for you.
Already a member? Sign in here
Related Stories
Top stories on inkl right now
One subscription that gives you access to news from hundreds of sites
Already a member? Sign in here
Our Picks
Fourteen days free
Download the app
One app. One membership.
100+ trusted global sources.