Approximately 55,000 Meteor customers are in line for a refund after an investigation by communications regulator ComReg into the phone network's data charge obligations.
ComReg have completed a full investigation into the responsibilities of Meteor to properly supply customers with details of out-of-bundle data charges between 2016 and 2017.
The regulator has determined that Meteor did not fulfil its obligations outlined under the Universal Service Regulations over the two years in question and, as a result, the company has been required to refund thousands of customers.
