Meta is struggling with moderating content related to the Israel-Palestine war, particularly in Hebrew, despite recent changes to internal policies, new documents have revealed.
Internal policy guidelines shared with the Guardian by a former Meta employee who worked on content moderation outline a multilayered process for moderating content related to the conflict. But the documents indicate Meta, which owns the platforms Facebook, Instagram and WhatsApp, does not have the same processes in place to gauge the accuracy of moderation of Hebrew content and Arabic content.
