An emotional postmistress who has watched her customers grow from children into adults has retired after nearly 40 years in the job. Liz James, 71, from Merthyr Tydfil started at her local Post Office in Pentrebach around 1985.
Her last day was on Tuesday, May 24 and speaking before the big day Liz said her "stomach is churning at the thought". She said: "I think I'm going to be very emotional when I leave, it's very upsetting."
Recalling her first few years in service, Liz said her role was very different and a lot busier than it is now. "It was very busy back in those days, everyone used to come to the Post Office," she said. "There was the Post Office credit account, everyone used to come in for that. They still can but they have a choice to go to the bank and if they do, they don't usually come back. When I first started, everything was done on paper but now it's all online. It's much quieter these days."