Merseyside's Police 101 call response times are “some of the lowest in the country”, the police and crime commissioner (PCC) said.
Merseyside's PCC, Emily Spurrell, made the comment at a meeting with the Police and Crime panel, which covered plans for fighting crime, proactive policing, and preventing offending across the region. A report published by the PCC today revealed that Merseyside Police continue to answer more than one million calls for service each year.
Analysis of local data shows that the demand for 999 calls continues to increase, with non-emergency calls to 101 exhibiting a downward trend. On average 80% of all calls to 101 are answered within 60 seconds, and Ms Spurrell noted that the police are working “really hard” to monitor and prioritise both emergency and non-emergency response times.
