A man says a Mercedes-Benz dealer quoted him $4,500 to replace the cracked windshield on his S580, then told him to file a claim on the protection plan he had already paid for. He went down to the dealership in person, and three days later, he says, the work was approved at no cost to him.
Mr Wiley (@bossmangrandpa), a retired postmaster and Vietnam veteran who posts about his life and his opinions on TikTok, filmed the video at the dealership. As of this writing, it has been viewed more than 13,100 times.