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The Guardian - UK
The Guardian - UK
Business
Jamie Waters

Meet the man who won’t let the haters win

Rise of the haters: ‘The internet has amplified the rage by giving people a 24/7 hotline to spurt poisonous views and egg one another on.’
Rise of the haters: ‘The internet has amplified the rage by giving people a 24/7 hotline to spurt poisonous views and egg one another on.’ Illustration: Pete Reynolds/The Observer

In a slightly creaky, book-filled office at Cardiff University, Matthew Williams pulls up a blood-red graph on his computer. At first glance you might think it referred to stock market fortunes, but when I peer closely, the sad truth behind its jagged peaks becomes clear: it traces the amount of anti-Black hate speech recorded on Twitter in the aftermath of last July’s Euro 2020 final, when England lost to Italy in a nail-biting penalty shootout.

After missed penalties from three Black England players, Marcus Rashford, Jadon Sancho and Bukayo Saka, racist abuse “went through the roof”, says Williams. Within the hour there was an almost 700% increase in hate directed against those players. Half of the 20,000 toxic tweets came from within the UK; the police made 11 arrests for hate crimes, four of which have resulted in prosecutions.

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