She may be small in stature, but Maureen Hutchinson is the big personality you'll definitely not forget when you call into the country's busiest McDonald's.
With her bright smile and sharp wit, the East Belfast granny knows how to keep the customers happy, as well as in line, at the Donegall Place branch in Belfast city centre.
From having a laugh with the teenagers who descend after school every Friday, to hearing about what Santa is bringing her youngest customers, Maureen is the friendly face of the fast food chain.