Meet the Chanel chief who hires for personality over talent or skills—those with ‘big egos, want to work solo or are mercenaries’ don’t pass go

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Breaking into the notoriously competitive world of luxury and fashion has always been somewhat of a mystery. But if you don’t have a big ego or short-term motives, you’re already one step ahead—that’s at least according to Chanel’s chief people officer.

The 115-year-old luxury fashion house may be synonymous with heritage and exclusivity. But in her first-ever sit-down interview, Chanel’s CPO and COO Claire Isnard says the brand is far less interested in where candidates come from than who they are.