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Business

Joey Solitro

Medicare and ACA Call Center Workers Strike: What To Know

Medicare Maximus CWA Joe Biden

Older woman looking at computer screen with head in hand.

Hundreds of Affordable Care Act (ACA) and Medicare call center employees of federal contractor Maximus walked off the job on Thursday, November 9, over better pay, affordable healthcare and the right to unionize.

The Communications Workers of America (CWA), which organized a press call for the workers, said in a statement that 700 workers walked off the job, calling it the largest federal call center strike in history.

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