The Medibank hack began with the theft of the credentials of someone who had high-level access within the organisation, which were then sold on a Russian-language cybercrime forum, according to a source close to the company investigation.
The Australian health insurer told its customers on 13 October it had taken two systems offline as a result of a “cyber incident”. It later reported it had been contacted by hackers over 200GB of customer data allegedly stolen from the Medibank systems.