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The Guardian - AU
The Guardian - AU
Technology
Josh Taylor

Medibank hack started with theft of company credentials, investigation suggests

Medibank logo
Health insurer Medibank has been piecing together over the past two weeks how the attack occurred. Photograph: Lukas Coch/AAP

The Medibank hack began with the theft of the credentials of someone who had high-level access within the organisation, which were then sold on a Russian-language cybercrime forum, according to a source close to the company investigation.

The Australian health insurer told its customers on 13 October it had taken two systems offline as a result of a “cyber incident”. It later reported it had been contacted by hackers over 200GB of customer data allegedly stolen from the Medibank systems.

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