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ABC News
ABC News
Business
Nassim Khadem and Daniel Ziffer

Medibank defends decision to not pay hackers ransom for stolen data as it contacts 480,000 customers

Medibank’s boss says the company will begin directly communicating with nearly half a million customers whose health data is believed to have been stolen, weeks after it first became aware hackers had breached its customer database.

Medibank's chief executive David Koczkar said the company had started on Wednesday communicating with about 480,000 customers whose health data was believed to have been stolen.

"We commenced this as soon as this data was verified by our team," he said.

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