Like many large corporations McDonalds now uses an AI hiring platform, McHire.com, to screen candidates for jobs. The process involves a chatbot called Olivia, built by AI firm Paradox.ai, which takes personal information from applicants, points them towards a personality test, and answers basic questions about the company (though sometimes it's really bad at this).
Two security researchers, Ian Carroll and Sam Curry, have now revealed that until last week this platform suffered from some almost unbelievable security flaws (first reported on by Wired). Had these exploits been discovered by bad actors, they could have accessed the content of every chat Olivia ever had with McDonald's applicants, including personal information.
