Staff in McDonald's barricaded themselves in after an alleged dispute over food.
The moment, which was filmed, happened on April 12 at a Solihull McDonald's where footage shows staff barricading themselves in at the Warwick Road branch as a group of teenagers attempt to get back inside.
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One of the youngsters involved told Birmingham Live the commotion started after he was charged only 77p for two Filet-O-Fish meals and a milkshake.
Because of the price, the teen claims a store manager accused him of fraud however McDonald's said the group of youths had damaged the restaurant and were asked to leave.
One teen who was involved said: "We were pushed out with physical force.
"A manager saw that we had got the food for 77p and he said we were committing fraud
"They pushed us out and locked the door on us. One staff member also took my friend's phone off him. That's when we went around to the back and everything escalated."
West Midlands Police were called to the incident at around 5:30pm and officers who attended the scene spoke with everyone involved and reported no arrests.
A force spokesperson said: "We were called to a customer dispute. We attended and spoke to everyone. No one reported any injuries or crimes."
McDonald's told Birmingham Live that safety of staff and customers is the "absolute priority".
A spokesman said: "On the evening of April 12, our restaurant team acted quickly to stop a group of youths from accessing the store via the rear entrance.
"This after they had been asked to leave the premises for causing disruption and damage to the restaurant. We have a zero tolerance policy when it comes to crime and anti-social behaviour and will assist police with their investigation.”
