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Chronicle Live
National
Lousia Streeting & Stephanie Colderick

McDonald's says sorry to man after security told him 'you're not disabled'

The fast-food chain McDonald's has apologised to a disabled man who was denied access to using the disabled toilet while on a night out.

Sam, who is 31 and from Bristol, has Crohn's disease and uses a stoma bag but was told by a security guard, "you're not disabled." Sam was diagnosed with Crohn's disease nearly 20 years ago and has used a stoma bag for seven years.

He was enjoying a night out in Cardiff with his husband and his friends when he entered McDonald's on Cardiff's Queen Street at 4.30am on Sunday, April, 24, BristolLive reports.

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