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Fortune
Fortune
Joe Erlinger, Lori Chavez-DeRemer

McDonald’s president and U.S. labor secretary: What workforce development programs get right about employment and opportunity

(Credit: Justin Sullivan/Getty Images)

Every summer, millions of young Americans begin that rite of passage of looking for their first job. It’s an experience that will stick with them for the rest of their lives. One that can help instill confidence, discipline, and the acquisition of skills and talents, such as leadership, teamwork, and decision-making, in a way no other experience can. When employers create pathways to help young workers unleash their potential and imagine their own path for their future of work, companies, communities, and employees all benefit.

An estimated six in 10 Americans have worked in a restaurant at some point in their work life, including one in eight who have worked at a McDonald’s. The restaurant workplace introduces us to the importance of arriving on time, effectively communicating with our coworkers, managing deadlines in a high-energy environment, providing thoughtful customer service, and collectively solving problems.

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